111 Games Privacy Policy — Your data is safe with us

111 Games (https://111games.bet) is an internationally operated online betting and gaming platform. This Privacy Policy explains what personal information we collect, how it is used, how long it is retained, and what rights you have over your data.

This Privacy Policy applies to the 111 Games website, mobile app, customer support channels, and all other services we offer. Please read this policy carefully before using our services.

111 Games complies with international data protection laws and GDPR (General Data Protection Regulation) guidelines. We believe your privacy is a fundamental right and protecting it is our ethical responsibility.

111 Games only collects information necessary to provide its services. We never ask for data beyond what is needed. A detailed list is provided below:

Registration & Identity Information

• Full name, date of birth, and gender
• Mobile number & email address
• Residential address & country
• National ID (NID) or Passport Number (for KYC verification)

Financial Information

• Mobile Pay / Nagad / Rocket mobile banking number
• Bank account number and branch name (for bank transfers)
• Transaction History & Amounts
• Crypto wallet address (where applicable)

Automatically Collected Data

• IP Address & Device Type
• Browser information & operating system
• Time spent on the site and pages visited
• Login & logout timestamps

111 Games uses your data only for specific, legitimate purposes — never without your consent. A full breakdown is provided below:

• Account Management: For registration, login, password recovery, and account verification.
• Service Delivery: For providing betting, casino games, live games, and other services.
• Financial Transactions: For processing deposits and withdrawals and maintaining financial records.
• KYC & AML Compliance: For identity verification, age confirmation, and anti-money laundering purposes.
• Security: Detecting fraud, preventing account hacking, and monitoring unusual activity.
• Customer Support: For resolving issues, handling complaints, and providing support.
• Marketing: To send you relevant promotions and bonus offers (you can opt out at any time).
• Service Improvement: For analyzing user experience and developing new features.
• Legal Obligations: To retain and share data as required by regulatory authorities.

111 Games does not sell your personal information to third parties. However, in certain circumstances, it may be necessary to share information with trusted partners. Below is an outline of when and with whom information may be shared:

Trusted Service Providers

• Payment Processors: Mobile Pay, Nagad, Rocket, and banks receive limited data solely to process transactions.
• KYC Verification Agency: With regulated and contracted agencies for identity verification.
• Cloud Service: With secure cloud providers for data storage and processing.
• Game Provider: Minimal data may be shared when playing games from third-party game studios.

Legal Obligations

• Information may be required to be disclosed under a court order or government directive.
• Law enforcement may be notified if criminal activity is detected.
• Required information is provided for audits by licensing authorities.

111 Games uses cookies and similar technologies on its website and app to enhance your experience and keep our services secure.

All cookies except essential ones can be disabled from your browser settings. However, disabling certain cookies may limit some features of the site.

111 Games does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Active Account Data: All data is retained for the duration your account remains active.
• Closed Account Data: Financial records must be retained for a minimum of 5 years after account closure (legal obligation).
• Transaction Records: Retained for 5–7 years in compliance with AML regulations.
• KYC Documents: Up to 5 years after account closure.
• Log Files: Security logs are retained for a maximum of 12 months.
• Marketing Data: Deleted immediately upon opt-out.

As a member of 111 Games, you have the following rights over your personal data. To exercise these rights, contact us at support@111games.bet.

All requests will be responded to within 30 days. In cases where legal obligations prevent the complete deletion of certain data, we will inform you of the reasons.

111 Games employs both technical and administrative security measures to protect your data. Our security team monitors systems 24/7.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: Server-level protection against cyber attacks.
• Regular Security Audits: Penetration testing conducted by third-party security experts.
• Staff Access Controls: Only authorized staff can access specific data.
• Data Backup: Regular encrypted backups stored on secure servers.

111 Games strictly enforces an 18+ policy. We do not collect or use personal information from anyone under the age of 18.

• Age is verified at the time of registration. If a minor registers using false information, the account will be terminated immediately.
• If a minor's account is detected, all data is deleted and any deposited funds are returned.
• Parents should monitor their children's internet use and keep them away from betting sites.

If you suspect a minor is using 111 Games, please notify us immediately at support@111games.bet.

Contact us for any questions, requests, or complaints regarding our Privacy Policy. We are always here to help.

• Email: support@111games.bet
• Live Chat: Click the chat button in the bottom right corner of the website
• Help Center: Help Center page Go

We aim to resolve your complaint within 7 business days. If you are not satisfied with our response, you may lodge a complaint with the data protection authority in your country.